1. What types of head massagers do you offer?

We offer a range of innovative head massagers designed for different needs, including the Claw Head Massager, Daily Vitality Boost Head Massager, Deep Relaxation Head Massager Tool, GlowWave Head Massager, HeatWave Head Massager, Lavender Glow Head Massager, Multi-Mode Head Massager, SereneHead Massager, SleepBoost Massager, and Waterproof Head Massager. Each model is crafted to provide targeted scalp relief, stress reduction, or sleep support.

2. Are your head massagers waterproof?

Yes, most of our waterproof head massagers are fully waterproof for easy cleaning, but they should not be submerged in water. Always check the product manual for specific care instructions.

3. How long does the battery last on a single charge, and how long does it take to recharge?

Most of our head massagers offer up to 2–3 hours of continuous use on a full charge, with a recharge time of approximately 1 hour. Battery life may vary slightly by model and usage intensity.

4. Do you ship internationally?

Currently, we primarily ship to the contiguous United States. For international shipping inquiries, please contact our support team at [email protected] to discuss options.

5. What is your return policy?

We offer a 30-day return window for unused, undamaged items in their original packaging. Returns are inspected within 1–3 business days of receipt, and approved refunds are processed to your original payment method within 7 business days. For full details, please review our Return Policy page.

6. Can I exchange my head massager for a different model?

Yes, exchanges are possible within the 30-day return window. Simply initiate a return via [email protected], specify your desired exchange item, and we will guide you through the process. Exchanges within the contiguous United States include free shipping for the replacement item.

7. Are your products safe for all hair types?

Our head massagers are designed to be gentle on all hair types, including thick, curly, fine, and color-treated hair. The soft silicone bristles and flexible massage nodes minimize tangling and breakage. For sensitive scalps, we recommend starting with the lowest intensity setting.

8. How do I clean my head massager?

For most models, gently wipe the massage nodes and bristles with a soft, damp cloth after each use. Our waterproof head massagers are fully waterproof for easy cleaning, but they should not be submerged in water. Avoid using harsh chemicals or submerging non-waterproof models.

9. Do your products come with a warranty?

Yes, all HealthCoreAA head massagers come with a 1-year limited warranty against manufacturing defects. If you experience issues with your device, contact our support team at [email protected] to initiate a claim.

10. How can I contact customer support?

You can reach our support team via email at [email protected]. We respond to all inquiries within 48 hours to assist with product questions, returns, exchanges, or troubleshooting.